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Anti-Fraud and Cybersecurity

Our Commitment to Fighting Fraud
 
Despite our best efforts to prevent it, individuals may try to use our name or information to commit fraud. We take this threat and the concern for our consumers very seriously. If you suspect that any communication claiming to be from Titan America may be fraudulent, please do not hesitate to contact us directly at info@titanamerica.com. If you believe that you have been the victim of fraud, you should immediately contact representatives of your local law enforcement. Some examples of potential fraudulent behavior include:
 
Phishing
“Phishing” is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. Do not provide sensitive financial information to anyone calling or emailing you. Unless you initiated the contact, never provide personal information, including your Social Security Number, bank account details, credit card number or passwords over the phone, email or internet.
 
Titan America will not contact you to request your personal information, and we will never send you an email or call you claiming we’ve lost your records or are updating them. If you are unsure whether any Titan America communication is legitimate, please visit our website by directly typing in the address www.titanamerica.com instead of using any link provided in an email or other communication. If you still aren’t sure, contact Titan America directly.
 
Recruiting
Titan America does occasionally engage recruiting or placement agencies in an effort to identify candidates for employment with Titan America. The companies retained by Titan America should never charge any candidate for their services.
 
Other Scams
Titan America will never send you a check or engage in any wire transfer transactions or other cash delivery service practices with you without your prior permission. If you have any questions about any communication from any party claiming to be acting as, or on behalf of Titan America, please contact us directly at info@titanamerica.com.
 
Reporting Fraud
If you believe you have been the victim of an online fraud, please report it to the proper authorities at https://www.ic3.gov/default.aspx